Well, anecdotally speaking, I can’t recall a single Dev Chat (and as everyone who’s had to wait while I typed up an answer knows, I’ve done a lot of them) where someone hasn’t asked for additional character customization options. In fact, the request for just an option to toggle your shoulder armour off and on has come up in every one of our last 5 European Dev Chats (big shout-out to our Codemasters players here!).

We can take a hint, so we got to work.

But, we’re not just giving you the option to toggle your shoulder (and glove) armour in Book 12 -- no, we’re giving you more. Much more!

Book 12 introduces two brand new Avatar Customization features to LOTRO: The Outfit System, and Barbershops.

Here are the details:

The Outfit System

The goal of The Outfit System is fairly simple: Give players complete control over how they look in the game, without impacting the gameplay benefits they gain from their currently equipped items.

With that stated, let’s start off with the image below - the "flash."